Bridgett Finnerty
Dalton,GA
Summary
Resourceful professional specializing in front desk operations and customer service. Expertise in managing guest relations, financial reporting, and complex scheduling in high-pressure environments. Strong organizational skills and technical proficiency in QuickBooks and Microsoft Office drive operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Country Inn & Suites by Radisson
Dalton, GA
02.2022 - 04.2025
- Managed guest check-in and check-out procedures, reservations, and payments.
- Oversaw front-of-house operations, ensuring smooth guest check-ins/outs and effective reservation management.
- Resolved guest concerns promptly, maintaining high satisfaction ratings and a positive professional environment.
- Performed nightly financial audits, cash handling, and daily reporting to ensure accounting accuracy.
- Executed administrative tasks, including filing paperwork, entering data into systems, and photocopying documents to support daily operations.
Sales Associate
Original Tile Source
Dalton, GA
01.2019 - 02.2022
- Provided expert customer service by assisting clients with product selection and kitchen/bathroom design, enhancing overall project satisfaction.
- Guided customers in selecting tile products for residential and commercial projects, ensuring alignment with design goals.
- Maintained detailed knowledge of inventory and pricing to drive sales and support project budgeting.
- Streamlined administrative workflows for new construction and remodel projects, facilitating timely material handling and project execution.
Business Owner
Self-Employed / Residential & Commercial Specialist
Dalton, GA
01.2017 - 01.2020
- Oversaw operations of small business, including client scheduling, billing, and quality control to ensure seamless service delivery.
- Maintained compliance with facility maintenance and safety standards across multiple global corporate sites to uphold operational integrity.
- Collaborated with firms like JEH Services and Above and Beyond Janitorial to maintain high standards at medical and corporate sites.
Education
High School Diploma -
Plant City High School
Plant City, FLSkills
- Front Desk Operations
- Data Entry
- Payroll
- Financial Statements
- QuickBooks
- Microsoft Office
- Google Suite
- Guest Relations
- Conflict Resolution
- Sales Support
- Inventory Control
- Project Coordination
- Facilities Maintenance
- Financial auditing
- Sales strategies
- Problem solving
- Technical support
- Cash handling
- Hospitality services
- Multi-line phone systems
- Credit card handling
Certification
- CAPM (Certified Associate in Project Management)
- CMCA (Certified Manager of Community Associations)
Core Competencies
Front Desk Operations, Data Entry, Auditing, Budgeting, Payroll, Financial Statements, QuickBooks, Microsoft Office (Excel, Word, Outlook), Google Suite, AI tools, CRM/Inventory, Guest Relations, Conflict Resolution, Sales Support, Team Leadership, Inventory Control, Project Coordination, Facilities Maintenance, Compliance & Auditing
Timeline
Front Desk Associate
Country Inn & Suites by Radisson
02.2022 - 04.2025
Sales Associate
Original Tile Source
01.2019 - 02.2022
Business Owner
Self-Employed / Residential & Commercial Specialist
01.2017 - 01.2020
High School Diploma -
Plant City High School