Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Bridgette Moerschbacher

Loveland,CO

Summary

I have been a stay at home Mom for over 7 years now and know I have more to give. I enjoy helping others and working one on one to solve problems. I am looking for a place that I can be helpful and productive while feeling fulfilled with helping. I am very egger to learn new things and have always learned easily and quickly.

Overview

15
15
years of professional experience

Work History

Manager/Optician

Village Optical
Phoenixville, PA
05.2007 - 09.2015
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Assisted customers with selecting frames and lenses that best suited their needs.
  • Ordered stock from suppliers based on customer orders.
  • Maintained accurate records of all transactions in computer system.

Optician

Harleysville Eye Associastes
Harleysville, PA
07.2006 - 05.2007
  • Assisted customers with selecting frames and lenses that best suited their needs.
  • Provided information on lens types, frame styles and materials, lens coatings, and accessories.
  • Adjusted eyewear for proper fit and comfort level.
  • Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
  • Maintained accurate records of all transactions in computer system.
  • Conducted follow-up calls to ensure customer satisfaction with purchase.
  • Inspected completed eyeglasses to ensure accuracy before releasing them to patients.

Records/Optical Assistant

Nittany Eye Associates
State College, PA
04.2000 - 07.2006
  • Provided customer service to patrons in selecting the best eyewear for their individual needs.
  • Assisted with frame selection, lens measurements, and repairs of optical products.
  • Collaborated with optometrists to ensure accurate prescription orders were placed.
  • Performed administrative duties such as data entry and filing paperwork.
  • Maintained an organized inventory of frames and lenses on hand.
  • Troubleshot technical issues related to optical instruments or devices.
  • Cleaned and sterilized work surfaces before beginning each job.
  • Organized patient records according to established procedures.
  • Scheduled appointments for eye exams with optometrists.

Education

High School Diploma -

Delta Program
State College, PA
06-1999

Skills

  • Time Management
  • Customer Service
  • Schedule Management
  • Relationship Building
  • Organizational Skills
  • Positive Attitude

Affiliations

NittanyAssociates
  • I am a very crafty person and love to work with my hands.
  • I am very good at finding a way to get multiple things done correctly at the same time.
  • My children and I love to find new ways to learn and findout how things work.

References

References available upon request.

Timeline

Manager/Optician

Village Optical
05.2007 - 09.2015

Optician

Harleysville Eye Associastes
07.2006 - 05.2007

Records/Optical Assistant

Nittany Eye Associates
04.2000 - 07.2006

High School Diploma -

Delta Program

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Bridgette Moerschbacher