Bridgette Newton
Macon,MO
Summary
Dynamic professional with a proven track record at Total Family Health Care, excelling in customer service and office organization. Skilled in managing patient interactions and enhancing operational efficiency, I leverage strong problem-solving abilities and attention to detail to drive success and foster positive relationships. Committed to delivering high-quality service and support.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Total Family Health Care
Macon
09.2024 - Current
- Managed patient registration and discharge procedures to ensure a seamless experience.
- Coordinated appointment schedules to enhance operational efficiency.
- Engaged with patients to address inquiries and provide support.
- Collected copays and payments to ensure seamless transaction flow.
- Collaborated with drug representatives to enhance understanding of medication offerings and support healthcare initiatives.
- Scheduled and facilitated lunches with representatives to strengthen business relationships.
- Administered authorization form processes to facilitate efficient operations and maintain regulatory standards.
- Executed document scanning to ensure accurate and accessible patient records.
Brand Executive
Younique
Macon, MO
02.2016 - 02.2026
- Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
- Collaborated with cross-functional teams to optimize product launch strategies and streamline operations.
- Analyzed market trends to inform decision-making and drive innovative product development.
- Mentored junior staff, fostering skill development and enhancing team performance on key projects.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
Manager and Server
Apple Basket
Macon, MO
06.2022 - 09.2024
- Oversaw daily operations to ensure quality standards and customer satisfaction.
- Developed and implemented process improvements to enhance workflow efficiency.
- Mentored team members, fostering a collaborative and high-performance work environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
Education
Esthetician - Esthetics
Paul Mitchell The School
Columbia, MO03.2018
Skills
Customer service
Attention to detail
Time management
Listening skills
Cash handling
Telephone etiquette
Data entry
Problem-solving skills
Team collaboration
Office organization
Sensitive information handling
Document management
Calendar management
Scheduling
Oral and writing communication
Timeline
Front Desk Receptionist
Total Family Health Care
09.2024 - Current
Manager and Server
Apple Basket
06.2022 - 09.2024
Brand Executive
Younique
02.2016 - 02.2026
Esthetician - Esthetics
Paul Mitchell The School