Brieann Thomson
Frederick,MD
Summary
Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Vireo Health
Frederick, MD
10.2022 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience.
Patient Care Specialist
GTI
Hagerstown, MD
11.2021 - 10.2022
- Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
- Enhanced patient satisfaction by providing timely and compassionate care.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
Studio Manager
Elements Massage
Vienna, VA
08.2019 - 11.2021
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
Education
Cybersecurity -
Frederick Community College
Frederick, MDSkills
- Critical Thinking Skills
- HIPAA Compliance
- Organizational Skills
- Appointment Scheduling
Additional Information
Proficient with Word, Excel, PowerPoint, etc.
Timeline
Patient Care Coordinator
Vireo Health
10.2022 - Current
Patient Care Specialist
GTI
11.2021 - 10.2022
Studio Manager
Elements Massage
08.2019 - 11.2021
Cybersecurity -
Frederick Community College