Brieanna Greenley
Fargo,ND
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Manager
McDonalds
06.2013 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Barista
Perks
08.2022 - 07.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Billing Specialist
Magnum
04.2020 - 07.2022
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
Education
No Degree - Business Administration And Management
Minnesota State Community And Technical College
Moorhead, MNSkills
- Operations Management
- Policy Implementation
- Staff Development
- Strategic Planning
- Schedule Preparation
- Staff Management
Timeline
Barista
Perks
08.2022 - 07.2023
Billing Specialist
Magnum
04.2020 - 07.2022
Manager
McDonalds
06.2013 - Current
No Degree - Business Administration And Management
Minnesota State Community And Technical College
Similar Profiles
Hadiqa LatifHadiqa Latif
Crew member at McdonaldsCrew member at Mcdonalds
Idalis VarelaIdalis Varela
Crew Member at McdonaldsCrew Member at Mcdonalds
Michele BaricuatroMichele Baricuatro
Crew Member at McDonaldsCrew Member at McDonalds
Vytaesha DavisVytaesha Davis
Lead Mananger at McdonaldsLead Mananger at Mcdonalds
Hailey NelsonHailey Nelson
Packages Handler at FedExPackages Handler at FedEx