Summary
Overview
Work History
Education
Skills
Timeline
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Brieanna Hendershott

Yuma,AZ

Summary

Knowledgeable and dedicated customer service experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Package Delivery Driver

Amazon
02.2023 - 01.2024
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.

Problem Solver

Amazon
09.2020 - 03.2022
  • Defined problem to identify, prioritize and select alternatives.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Researched and extracted data to complete tasks.
  • Utilized strong analytical skills to assess the feasibility and potential impact of proposed solutions, ensuring informed decision-making at all levels.
  • Managed timely and effective replacement of damaged or missing products.

Construction Administrative Assistant

RH Concrete
10.2019 - 08.2021
  • Fostered a positive work atmosphere by assisting in the organization of team-building events, employee recognitions, and other initiatives that promoted workplace morale.
  • Assisted in meeting deadlines by consistently monitoring progress reports and updating stakeholders on project status.
  • Enhanced client satisfaction with timely responses to inquiries and thorough follow-ups on pending issues.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Associate of Science - Veterinary Technology

Mt San Antonio College
Walnut, CA
06.2026

High School Diploma -

Eastmont Senior High School
East Wenatchee, WA
06.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Calm and Professional Under Pressure
  • Problem-solving abilities
  • Reliability
  • Time Management
  • Adaptability and Flexibility
  • Decision-Making

Timeline

Package Delivery Driver

Amazon
02.2023 - 01.2024

Problem Solver

Amazon
09.2020 - 03.2022

Construction Administrative Assistant

RH Concrete
10.2019 - 08.2021

Associate of Science - Veterinary Technology

Mt San Antonio College

High School Diploma -

Eastmont Senior High School

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Brieanna Hendershott