Brieanna Miller
Hollywood
Summary
Dynamic Assistant Manager with a proven track record at Publix, excelling in team leadership and customer service. Spearheaded process improvements that enhanced operational efficiency and fostered a culture of collaboration. Skilled in staff training and development, I effectively managed inventory controls, ensuring accuracy and timely replenishment.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Publix
03.2022 - 08.2025
- Assisted in daily operations by organizing schedules and managing inventory levels.
- Supported team members with training on company policies and procedures to enhance performance.
- Contributed to customer service efforts by addressing inquiries and resolving issues promptly.
- Collaborated on process improvements, ensuring adherence to quality standards in all tasks.
- Implemented new software tools for tracking employee performance and workflow efficiency.
- Maintained detailed records of transactions and communications for accurate reporting.
Team Leader Manager/Customer Service Representative
Target
05.2020 - 02.2023
- Led team in achieving operational excellence through effective training and workflow optimization.
- Implemented process improvements that enhanced efficiency and reduced errors in daily operations.
- Coordinated staff schedules to ensure adequate coverage and maintain high service levels.
- Mentored team members, fostering a culture of collaboration and continuous improvement.
- Developed training programs that improved employee skills and increased overall productivity.
- Facilitated communication between departments to streamline operations and enhance customer satisfaction.
- Analyzed performance metrics to identify trends and drive strategic initiatives for growth.
- Managed inventory controls, ensuring accuracy and timely replenishment of stock levels.
Education
High School Diploma -
HOLLYWOOD HILLS HIGH SCHOOL
5400 Stirling Rd Hollywood Fl 3302106-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
Timeline
Assistant Manager
Publix
03.2022 - 08.2025
Team Leader Manager/Customer Service Representative
Target
05.2020 - 02.2023
High School Diploma -
HOLLYWOOD HILLS HIGH SCHOOL