Brieanna Shaw

• Coached, mentored and trained team members in order to improve their job performance.
• Established processes to ensure efficient workflow throughout the organization.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Provided leadership during times of organizational change or crisis situations.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.

• Assisted in the preparation of food items according to recipes and instructions.
• Stocked supplies such as food, dishes, utensils, and cleaning materials.
• Prepared beverages such as coffee, tea, soda..
• Performed opening and closing duties such as setting up workstations with necessary supplies.
• Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.

• Conducted laboratory tests following established protocols and safety standards.
• Prepared samples and reagents for analysis in various experiments.
• Maintained lab equipment, ensuring proper functionality and cleanliness.
• Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control.
• Ensured compliance with all safety regulations when performing experiments.
• Sanitized workstations and instruments to avoid cross-contamination
• Collected, labeled and stored lab samples according to laboratory specifications.
• Disposed of laboratory materials and samples using well established guidelines and instructions.

Assisted veterinarians in performing examinations and surgeries

on various antmals

• Administered medications and vaccines as directed by veterinary staff.
• Managed patient records and ensured accurate documentation of treatments.
• Educated pet owners on proper care and preventive health

Jc coules

• Monitored vital signs during procedures to ensure animal safety and comfort.
• Maintained cleanliness and organization of examination rooms and surgical areas.
• Restrained and stabilized animals during examination and treatment to prevent injuries.
• Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
• Dispensed prescription medications upon request from
• Shaved surgical areas and placed IV catheters in preparation for surgery.
• Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
• Assisted with euthanasia when necessary according to veterinarian instructions.
• Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
• Prepared and reviewed records and consent forms.
• Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
• Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
• Obtained relevant health history and information from clients to maintain medical charts.
• Tracked and scheduled follow-up appointments for animal

Treatment.

• Determined appropriate dosages of medication based on weight calculations using veterinary scales.
• Examined animals for injury or illness and documented symptoms for veterinary review

• Greeted and assisted clients upon arrival at the veterinary clinic.
• Managed appointment scheduling using veterinary software systems efficiently.
• Answered phone calls and addressed client inquiries professionally and promptly.
• Maintained accurate patient records and updated information as needed.
• Coordinated with veterinary staff to prepare for patient visits and treatments.
• Processed payments and managed billing inquiries with attention to detail.
• Ensured a clean and welcoming reception area for clients and pets alike.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Provided excellent customer service at all times while interacting with both internal and external customers.