I am a customer-focused retail associate with a solid understanding of retail dynamics and customer service standards. I have experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. I am committed to giving great customer experience while driving strong sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Party City
Farmington Hills, Michigan
09.2022 - Current
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Provided accurate information about products, prices and services.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Answered store and merchandise questions and led customers to wanted items.
Used technology resources to assist customers in locating and selecting items.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Trained new team members in cash register operation, stock procedures, and customer services.
Greeted customers to determine wants or needs.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Cashier
McDonald's
Novi, Michigan
06.2022 - 08.2022
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Organized store by returning merchandise to proper areas and restocked displays.
Babysitter
Takara Smith
Farmington Hills, Michigan
11.2019 - 08.2021
Assisting with meals, snacks, and bedtime routines for the children.
Provided direct-care services for children of varying ages.
Engaging in age-appropriate activities like reading stories or playing games.
Communicated with parents about daily activities and any concerning behaviors.
Balanced schedules to promote optimal rest, play and educational periods.
Engaged in after-school activities by assisting with sports practice and homework assignments.