Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Brielle Laird

Madison,OH

Summary

Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Sheetz. Excelled in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and POS system operation, demonstrating a proven track record of fostering positive relationships and achieving sales targets. Committed to teamwork and maintaining a calm demeanor under pressure.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Sheetz
08.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cashier

Lake Erie Canopy Tours
05.2024 - 10.2024
  • Performed cash and card transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed appointment scheduling through phone, in-person interactions, and online systems.

Zipline Tour Guide

Lake Erie Canopy Tours
05.2024 - 10.2024

• Provided guided experiences on ziplines.

• Ensured adherence to safety standards through routine checks.

• Guaranteed customer comfort and safety throughout each tour.

Picker/Packer

Rainbow Farms
05.2019 - 07.2022
  • Picked and packed order items.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

Education

High School Diploma -

Homeschooled
Madison, OH
12.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Multi-tasking strength
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Goal oriented
  • Cash handling
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • POS system operation
  • Sales development
  • Self-checkout assistance
  • Dining area maintenance
  • Friendly and outgoing
  • Calm demeanor

Certification

Introduction to Marketing

Timeline

Cashier

Lake Erie Canopy Tours
05.2024 - 10.2024

Zipline Tour Guide

Lake Erie Canopy Tours
05.2024 - 10.2024

Sales Associate

Sheetz
08.2021 - Current

Picker/Packer

Rainbow Farms
05.2019 - 07.2022

Introduction to Marketing

High School Diploma -

Homeschooled
Brielle Laird