Brigette Boylan
Hawthorne,CA
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
House Ear ClinicWestside Center
Santa Monica, CA
06.2016 - 02.2024
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
Education
Associate of Arts - Business
West Los Angeles College
Culver City, CASkills
- HIPAA protocol adherence
- Administrative supervision
- Healthcare documentation
- Billing statement processing
- Database coordination
- Healthcare operations
Timeline
Patient Care Coordinator
House Ear ClinicWestside Center
06.2016 - 02.2024
Associate of Arts - Business
West Los Angeles College
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