BRIGETTE MARTINEZ
Los Angeles,CA
Summary
Results-oriented Office Manager and Executive Assistant with expertise in leading teams and optimizing administrative processes. Skilled in vendor management, budget tracking, and facilities management. Effective communicator focused on fostering positive relationships with staff and stakeholders. Proficient in Microsoft and Google Office Suites, scheduling software, and various office tools.
Overview
10
10
years of professional experience
Work History
Office Manager + Exec Assistant
Lola Visual Effects
09.2021 - Current
- Prioritize and schedule appointments and meetings for executive-level management
- Manage and maintain the executive’s calendar, making travel arrangements and ensuring that meetings and events are properly coordinated.
- Manage confidential information and documents, including contracts, financial reports, and client data.
- Act as the liaison between management and clients, responding to email and phone inquiries, and passing along messages to relevant team members.
- Prepare and edit correspondence, reports, and presentations by utilizing various software programs such as Google Workspace.
- Maintain professionalism and perform all tasks with the highest level of accuracy and confidentiality.
- Oversee the maintenance of office equipment and facilities, including coordinating with external vendors for repairs and maintenance.
- Assist with casting and production on all projects.
Experience Guide Manager
The NOW
09.2016 - 09.2022
- Recruited and trained new experience guides to enhance service quality.
- Resolving guest complaints and conflicts to ensure customer satisfaction.
- Managing the spa’s staff schedule, ensuring that receptionists are available to assist customers during opening hours and that staffing is appropriately scheduled for peak hours.
- Collaborating with other managers and staff to ensure that spa services are consistently delivered to a high standard.
- Maintained clean and professional front desk area to create positive first impression.
- Managed daily deposits and reported revenues to ensure accurate cash flow.
- Providing accurate and timely reports on operational and financial performance to senior management.
- Developing and managing relationships with vendors and suppliers.
Education
AA - Communications
Santa Monica College
01.2010
High School Diploma - undefined
Gertz Ressler High School
01.2008
Skills
- Office administration
- Document control
- Process optimization
- Travel coordination
- Inventory management
- Google Workspace
- Microsoft Office Suite
- Excel proficiency
- Outlook expertise
- Slack communication
- Windows operating system
- IOS proficiency
- Leadership
- Collaboration
- Time management
- Hospitality services
Timeline
Office Manager + Exec Assistant
Lola Visual Effects
09.2021 - Current
Experience Guide Manager
The NOW
09.2016 - 09.2022
High School Diploma - undefined
Gertz Ressler High School
AA - Communications
Santa Monica College