Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and eager to explore a new career field.
Overview
11
11
years of professional experience
Work History
Front Office Specialist
TriHealth
06.2013 - Current
Took phone calls Enhanced customer satisfaction by efficiently managing front office tasks and providing exceptional service.
Streamlined appointment scheduling for improved patient experience and increased daily appointments.
Boosted office productivity by implementing effective organizational systems and maintaining accurate records.
Collaborated with medical staff to ensure timely communication of patient information and seamless coordination of services.
Provided compassionate care, consistently prioritizing patients'' needs and comfort during their visits.
Trained new team members on front office procedures, ensuring a consistent level of service excellence across all staff members.
Scheduled appointments, sent reminders and updated master calendar.
Digital Capture Tech
Robin Imaging
06.2022 - 09.2022
Photographed various mediums of artwork using a digital camera.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Paid attention to detail while completing assignments.
Education
Bachelor of Arts - Electronic Media And Broadcasting
Northern Kentucky University
Newport, KY
05.2014
Skills
Medical Terminology
Patient Relations
Insurance Verification
Insurance Collaboration
Records Maintenance
Records Management
Customer service expertise
Interpersonal relations
Appointment scheduling
Multitasking abilities
Attention to detail
Team collaboration
Telephone etiquette
Heavy Lifting
Composting Methods
Plant Propagation
Vegetable Gardening
Garden Maintenance
Plant Identification
Adobe Photoshop
Retouching and Color Correction
Photo Editing
Client Relations
Strong Compositional Skills
Shot Composition
Social Media
Photojournalism
Digital Photography
Adobe Illustrator
Photography and Videography
Timeline
Digital Capture Tech
Robin Imaging
06.2022 - 09.2022
Front Office Specialist
TriHealth
06.2013 - Current
Bachelor of Arts - Electronic Media And Broadcasting