Brikea Sherrod
Michigan City,IN
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk Receptionist
University of South Bend Indiana
South Bend, IN
08.2021 - 07.2024
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service while addressing inquiries and resolving issues promptly.
- Maintained accurate records of student and staff interactions in database systems.
- Coordinated communication between departments to streamline administrative processes.
Sales Associate
Aeropostale
Michigan City, IN
12.2018 - 06.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and attract customer attention.
- Processed transactions accurately using point-of-sale systems to ensure efficient operations.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Provided feedback on customer preferences to improve product offerings and services.
Education
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
University of South Bend, Indiana
South Bend 08.2022 - Current
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Problem-solving skills
- Scheduling
- Scheduling appointments
- File organization
- Guest relations
- Call forwarding
- Decision-making
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction. Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
I would like to say that I am very a flexible person with anything that comes my way. I am a problem solver and I love to help people that’s in need of anything at any time. I am a quick learner I love to learn new things everyday to become a better worker, and employee as well.
Timeline
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
University of South Bend, Indiana
08.2022 - Current
Front Desk Receptionist
University of South Bend Indiana
08.2021 - 07.2024
Sales Associate
Aeropostale
12.2018 - 06.2020