Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Briley Givens

Golconda,Illinois

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Experienced in fast-paced environments, consistently achieving high levels of efficiency and teamwork. Highly skilled in customer service, with valuable experience, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
Paducah, KY
08.2024 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Team Associate

Dairy Queen
Harrisburg, IL
02.2021 - 11.2024
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Worked effectively in team environments to make the workplace more productive.

Parts Specialist

NAPA Auto Parts - Genuine Parts
Golconda, Illinois
08.2022 - 11.2023
  • Operated point of sales and parts lookup computer systems.
  • Wrote and recorded orders for merchandise or entered orders into computers.
  • Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
  • Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.

Education

Associate of Applied Science - Electrical Technology

West Kentucky Community And Technical College
Paducah, KY
05-2025

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Strong work ethic

Accomplishments

  • Certificate of Excellence in Academics 2022-2023
  • 2023-2024 Illinois State Scholar

Certification

  • Industrial Electrician Level 1 and 2
  • Construction Electrician Level 1, 2, and 3
  • Automated Industrial Controls Electrician Level 1
  • Industrial Maintenance Electrical Mechanic
  • IS-35.25 FEMA Safety Orientation 2025

Timeline

Server

Texas Roadhouse
08.2024 - Current

Parts Specialist

NAPA Auto Parts - Genuine Parts
08.2022 - 11.2023

Team Associate

Dairy Queen
02.2021 - 11.2024

Associate of Applied Science - Electrical Technology

West Kentucky Community And Technical College

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Briley Givens