Briley Rowe
Bloomington,IN
Summary
I am welcoming, friendly and have the ability of quick thinking. I can learn things quick and execute them efficiently. I love work atmospheres and excell under pressure.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Denny's
01.2024 - 08.2024
- Checked in with servers to confirm preparedness before seating customers.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Completed daily side work and opening and closing duties without fail.
- Promoted business loyalty by fostering positive customer relationships.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Shift Lead
Memories
05.2023 - 08.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
Waitress
Piper's Pizza House
09.2020 - 06.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Education
No Degree - Healthcare Management And Policy
Indiana University, Bloomington
Bloomington, IN05-2028
High School Diploma -
Wood Memorial High School
Oakland City, IN05-2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Cash Handling
Timeline
Restaurant Hostess
Denny's
01.2024 - 08.2024
Shift Lead
Memories
05.2023 - 08.2024
Waitress
Piper's Pizza House
09.2020 - 06.2022
No Degree - Healthcare Management And Policy
Indiana University, Bloomington
High School Diploma -
Wood Memorial High School
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