Summary
Overview
Work History
Education
Skills
Timeline
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Brinish Figueroa

The Bronx,NY

Summary

Dynamic sales associate with proven success at Five Below, excelling in customer service and relationship building. Recognized for increasing sales revenue through effective product recommendations and strong rapport with customers. Skilled in cash handling and multitasking, consistently delivering exceptional service in fast-paced environments. Committed to teamwork and achieving goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Five Below
09.2024 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Waitress

Smashburger
01.2024 - 09.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Cashier

Macdonals
08.2023 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

James Monroe High School
1300 Boynton Avenue Bronx

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Stocking and receiving
  • Client service
  • Customer needs assessment
  • Cleaning techniques

Timeline

Sales Associate

Five Below
09.2024 - Current

Waitress

Smashburger
01.2024 - 09.2024

Cashier

Macdonals
08.2023 - 12.2023

James Monroe High School
Brinish Figueroa