Hi, I’m
Brionna Ward
Jackson,MI
Summary
Diligent, professional self-starter with proven organizational, teamwork, and creative thinking skills seeks the opportunity to develop new skills and fulfill the needs of your company. Frequently praised as detail-oriented and efficient, I will bring my positive attitude and work ethic to every challenge and initiative offered.
Overview
5
years of professional experience
Work History
Klavon's Pizzeria And Pub
Server
03.2022 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Klavon's Pizzeria And Pub
Head Hostess
06.2021 - 03.2022
Job overview
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Meijer
Inventory Clerk
11.2020 - 06.2021
Job overview
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Collaborated with team members to achieve a well-coordinated inventory management system.
Meijer
Overnight Stocker
08.2020 - 11.2020
Job overview
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Biggby
Barista
12.2019 - 10.2020
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
F.Y.E.
Sales Associate
08.2019 - 11.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Vandercook Lake HighschoolJackson, MI
High School Diploma
05.2020
University Overview
- National Honor Society Member
- 3.6 GPA
- Honor Roll 2018, 2019, 2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
Timeline
Server
Klavon's Pizzeria And Pub
03.2022 - Current
Head Hostess
Klavon's Pizzeria And Pub
06.2021 - 03.2022
Inventory Clerk
Meijer
11.2020 - 06.2021
Overnight Stocker
Meijer
08.2020 - 11.2020
Barista
Biggby
12.2019 - 10.2020
Sales Associate
F.Y.E.
08.2019 - 11.2019
Vandercook Lake Highschool
High School Diploma
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