Brisa Glazier
Dublin
Summary
Compassionate professional with 10 years of customer service experience in healthcare and funeral services. Licensed Ohio Funeral Director and Embalmer, alongside certification as an AAPC Medical Coder. Currently a Healthcare Scheduling Coordinator, delivering efficient, patient-centered support while managing sensitive situations with discretion.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
The James Cancer Hospital
Columbus
12.2025 - Current
- Coordinated patient appointment schedules with healthcare providers and departments to ensure timely patient care.
- Communicated with patients to confirm appointments and address scheduling inquiries.
- Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
Patient Registration Clerk
Marietta Memorial Health System
Marietta
2024 - 2025
- Acted as the first point of contact for patients, nurses, and healthcare providers, facilitating accurate and efficient registration.
- Review and update patient accounts for accuracy, coordinating with multiple departments to ensure safe and seamless care.
- Perform charge entry, insurance verification, and financial liability assessments.
Funeral Director/Embalmer
Barkdull Funeral Home & Crematory
Shelby
2022 - 2024
- Conducted funeral services and performed prep room and on-call duties, demonstrating professionalism and compassion in challenging circumstances.
- Advised families on funeral service options, pricing, and arrangements; coordinated services with staff, government agencies, and insurance providers.
- Managed front office operations, handling calls, emails, and state paperwork.
Education
Professional Certification - Professional Medical Coder
Washington County Career Center
Marietta, OH01-2025
Bachelor of Science - Funeral Services
Point Park University
Pittsburgh01-2023
Skills
- Meditech, Phreesia, Experian (ECARE), Optum, EPIC
- Patient registration
- CPT/HCPCS/ICD-10-CM
Certification
- Ohio Funeral Director & Embalmer License
- CANA Certified Crematory Operator
- Certified Insight Celebrant
- Professional Medical Coder (AAPC)
Timeline
Scheduling Coordinator
The James Cancer Hospital
12.2025 - Current
Patient Registration Clerk
Marietta Memorial Health System
2024 - 2025
Funeral Director/Embalmer
Barkdull Funeral Home & Crematory
2022 - 2024
Professional Certification - Professional Medical Coder
Washington County Career Center
Bachelor of Science - Funeral Services
Point Park University