Briseida Ayala
North Las Vegas,NV
Summary
Dynamic and dedicated cashier with proven expertise in customer service and cash handling at Rubios Carnicería. Recognized for enhancing customer satisfaction through effective communication and problem resolution. Strong work ethic and team collaboration skills contributed to improved store operations and customer loyalty. Committed to maintaining high standards of cleanliness and organization.
Overview
5
5
years of professional experience
Work History
Cashier
Rubios Carnicería
Las Vegas, NV
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Cardenas Markets
Las Vegas, NV
02.2024 - 08.2024
- Collaborated with team members to improve workflow during peak hours for efficiency.
- Learned point-of-sale system quickly, facilitating smooth transaction processes for customers.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Package Handler
Fed Ex Ground
Las Vegas, NV
03.2023 - 11.2023
- Operated package sorting equipment to efficiently manage workflow and ensure timely processing.
- Handled packages of various sizes, maintaining accuracy in labeling and routing for delivery.
- Collaborated with team members to meet daily operational targets while adhering to safety protocols.
- Assisted in training new hires on proper handling techniques and operational procedures.
- Utilized warehouse management systems for tracking shipments and optimizing loading operations.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Cashier
Rubios Carnicería
Las Vegas, NV
12.2020 - 03.2023
- Provided excellent customer service by greeting and assisting customers with inquiries.
- Handled cash transactions accurately, ensuring a balanced cash register at end of shifts.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in stocking shelves and replenishing merchandise to support store operations.
- Processed returns and exchanges, ensuring adherence to company policies and procedures.
- Adapted to changing priorities in fast-paced environment, enhancing overall team performance.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Rancho High School
North Las Vegas, NVSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Cash register operation
- Order taking
- Payment processing
- Refunds and exchanges
- ID verification
- Retail merchandising
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Rubios Carnicería
11.2024 - Current
Cashier
Cardenas Markets
02.2024 - 08.2024
Package Handler
Fed Ex Ground
03.2023 - 11.2023
Cashier
Rubios Carnicería
12.2020 - 03.2023
Rancho High School