Brissely Rios
Orlando,FL
Summary
Proven Sales Associate at TJX Companies, adept in customer service and cash handling, enhanced store performance through exceptional teamwork and collaboration. Leveraged problem-solving skills to manage high-stress situations, achieving positive customer outcomes. Skilled in multitasking, reliably increased repeat business by fostering customer relationships and ensuring transaction accuracy.
Overview
7
7
years of professional experience
Work History
Sales Associate
TJX Companies
Orlando, FL
05.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
Burger King
The Bronx, NY
08.2017 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
Associate Of Liberal Arts - Liberal Arts And General Studies
Borugh Manhattan Community College
Manhattan, NY05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Cash Handling
- Reliable and punctual
- Exceptional customer service
- Verbal/written communication
- Outgoing Personality
- Stocking and Receiving
- Organization
Accomplishments
I became a sales floor coordinator in different departments such as men’s, receiving(backroom) & homes.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
TJX Companies
05.2019 - Current
Cashier
Burger King
08.2017 - 05.2019
Associate Of Liberal Arts - Liberal Arts And General Studies
Borugh Manhattan Community College