Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Server

Britania Thompson

Saint Augustine,FL

Overview

3
3
years of professional experience

Work History

Server

Brookdale Senior Living Facility
Saint Augustine, United States
02.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Pool Attendant

Boucher Brothers
Saint Augustine, United States
06.2018 - 05.2021
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Moved umbrellas and lounge chairs at request of guests.
  • Monitored access to entry and exit points to avoid congregating.
  • Checked side duty list for opening and closing procedures.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Collected and replenished pool towels while monitoring inventory to minimize loss.
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
  • Maintained rescue equipment by conducting inspections and completing basic repairs.
  • Consulted with emergency personnel while securing scene.
  • Oversaw sign-in logbooks to facilitate potential contact tracing.

Education

High School Diploma -

Rhodes Hall High School
Jamaica, Orange Bay Hanover
06.2020

Skills

  • Special Requests and Substitutions
  • Bathroom Servicing
  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Menu Memorization and Presentation
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Ability to Lift 30 Pounds
  • PPE Guideline Compliance

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Languages

Armenian
Full Professional

Timeline

Server

Brookdale Senior Living Facility
02.2022 - Current

Pool Attendant

Boucher Brothers
06.2018 - 05.2021

High School Diploma -

Rhodes Hall High School

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Britania Thompson