Summary
Overview
Work History
Education
Skills
Special skills
Timeline
Generic

Britany Reed

Haverhill,MA

Summary

Proven sales associate at Tractor Supply Company, adept in point of sale operations and exceptional customer service, significantly improved team success through effective communication and merchandise display strategies. Demonstrates a unique blend of interpersonal skills and retail expertise, ensuring customer satisfaction and repeat business.

Overview

6
6
years of professional experience

Work History

Sales Associate

Tractor Supply Company
Plaistow, NH
07.2024 - Current
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Organized stockroom shelves according to size, color or style.
  • Placed special orders or called other stores to find desired items.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Bagged or packaged purchases and wrapped gifts.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers and provided exceptional customer service.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Developed trusting relationships with customers by making personal connections.

Exotic Animal Handler

New England reptile Distributors
Plaistow, NH
10.2021 - 07.2024
  • Educated visitors about the importance of responsible pet ownership through guided tours or presentations.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Performed routine inspections of equipment used in handling animals to identify any potential hazards or malfunctions.
  • Responded quickly to emergency situations involving injured or sick animals.
  • Administered medications to animals.
  • Delivered excellent service to pet owners to drive repeat business.
  • Managed inventory levels of food supplies needed for the various types of animals in the facility.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Trained new staff members on proper handling techniques for reptiles.
  • Followed precise feeding instructions and schedules for animals under care.
  • Provided daily care for reptiles, such as feeding and cleaning enclosures.
  • Assisted customers in selecting the best reptile for their needs.
  • Socialized animals to prepare for adoption.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Developed enrichment activities to stimulate the natural behaviors of reptiles in captivity.
  • Performed regular health checks on all reptiles in the facility.
  • Assisted with breeding programs by monitoring nesting sites and incubating eggs.

Dog Grooming Assistant

The Dapper Dog Grooming
Lynn, MA
06.2019 - 01.2022
  • Delivered excellent service to pet owners to drive repeat business.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Worked collaboratively with other staff members in order to provide quality services in a timely manner.
  • Cleaned and sanitized all equipment used for dog grooming.
  • Organized inventory of supplies needed for dog grooming operations including shampoo, conditioner, brushes, combs.
  • Cared for pets including providing exercise, playtime, and grooming services.
  • Performed basic grooming tasks such as nail trimming, ear cleaning and teeth brushing on certain breeds of dogs.

Education

High School Diploma -

Essex Agricultural Technical High School
Danvers, MA
06-2004

Skills

  • Written and oral communication skills
  • Point of sale operation
  • Display setup
  • Excellent people skills
  • Customer service
  • Money handling
  • Cash register operation
  • Friendly and outgoing
  • Merchandise display
  • Retail store operations
  • Stocking and receiving

Special skills

Worked with Horses for many years

Worked with dogs and other companion animals

Timeline

Sales Associate

Tractor Supply Company
07.2024 - Current

Exotic Animal Handler

New England reptile Distributors
10.2021 - 07.2024

Dog Grooming Assistant

The Dapper Dog Grooming
06.2019 - 01.2022

High School Diploma -

Essex Agricultural Technical High School

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Britany Reed