Peyton Wilson
Baileyton,AL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Sales Associate
Shoe Department
Guntersville, Alabama
10.2025 - 07.2026
- Recommended shoes, sizes, and accessories, improving customer satisfaction and sales conversion.
- Greeted customers and provided friendly service in footwear department
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints to enhance customer satisfaction and improve service quality. in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Replenished stock and organized merchandise displays on sales floor
- Placed special orders or called other stores to find desired items.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to support team collaboration.
Customer Service Representative
Publix
Guntersville, AL
10.2019 - 03.2021
- Assisted Publix customers with product locations, purchases, and store policies.
- Resolved customer concerns with courteous service at front-end registers.
- Processed cash, card, and EBT transactions using Publix point-of-sale system.
- Developed strong customer relationships to encourage repeat business.
- Communicated with team members to coordinate front-end service during busy periods.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Bagged groceries and organized carts to support Publix checkout operations.
- Maintained clean checkout areas and stocked receipt supplies for Publix customers.
- Mentored junior team members and managed employee relationships.
- Cleaned and sanitized all high-touch points throughout COVID
- Performed the Publix Shopper role and shopped for groceries, staged them and delivered curbside service.
Education
Guntersville High School
Guntersville, ALSkills
- Customer service
- Inventory replenishment
- Inventory control procedures
- Time management
- Task prioritization
- Multi-tasking strength
- Conflict resolution
- Problem solving
- Team collaboration
- Availability flexibility
- Service oriented
- Reliable and punctual
- Meeting deadlines
- Goal oriented
- Verbal communication
- Written and oral communication skills
- Reading comprehension skills
- Calm demeanor
- Written and oral communication skills
Timeline
Sales Associate
Shoe Department
10.2025 - 07.2026
Customer Service Representative
Publix
10.2019 - 03.2021
Guntersville High School