Britany Sewell
Chula Vista,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Spark
Chula Vista, CA
03.2024 - Current
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Maintained accurate records of deliveries and customer interactions.
- Collaborated with dispatch team to ensure timely communication regarding delivery status.
- Conducted vehicle inspections regularly to maintain compliance with safety standards.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Mailroom Clerk
Geo Group Inc
San Diego, CA
02.2023 - 11.2025
- Managed daily mail distribution processes to ensure timely delivery of correspondence.
- Implemented inventory control measures for mailroom supplies, reducing waste and ensuring availability.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Expedited outgoing mail services, ensuring timely pickup and delivery through efficient coordination with postal carriers.
- Maintained a well-organized mailroom, enabling quick retrieval of packages and correspondence for employees.
- Managed inventory of office supplies, minimizing downtime due to shortages by proactively replenishing stock as needed.
- Offered support to other departments when needed, demonstrating flexibility and teamwork in achieving organizational goals.
Volunteer Coordinator
Beauty 2 The Streetz
San Diego, CA
01.2024 - 02.2025
- Coordinated volunteer schedules to maximize coverage at events and programs.
- Developed training materials for new volunteers to enhance onboarding efficiency.
- Implemented feedback mechanisms to improve volunteer experience and engagement.
- Fostered partnerships with local organizations to expand volunteer recruitment efforts.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Inbound Stower
Amazon Warehouse
Chula Vista, CA
01.2022 - 03.2024
- Separated damaged items from functional ones before placing on shelves
- Utilized scanning equipment to quickly locate and identify items and stock locations
- Safely stacked items to maximize space within acceptable safety limits
- Coordinated with team members to receive shipments and store in proper locations
- Arranged merchandise according to company standards to maintain tidy and organized stockroom.
Call Center Agent
Global Tekmed
Chula Vista, CA
01.2021 - 11.2021
- Responded to customer calls and emails to answer questions about services
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
- Performed various clerical duties by filing and faxing documents
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Overnight Housekeeping
Fairfield Inn & Suites
Temecula, CA
03.2017 - 08.2019
- Cleaned and stocked guest rooms
- Vacuumed carpeted areas
- Engaged with guest on room requirements and amenities to promote overall satisfaction
- Adhered to professional housekeeping checklist.
Front Desk Receptionist
Total Experience Beauty Salon
San Diego, CA
05.2009 - 11.2014
- Scheduled appointments and maintained and updated appointment calendars
- Greeted visitors entering establishment to determine nature and purpose of visit
- Protected clients' rights by maintaining confidentiality of personal and financial information
- Received incoming calls and coordinated with staff to fulfill customer requests
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
High School Diploma -
Otay Ranch High School
Chula Vista, CA06-2008
Skills
- Customer service
- Communication skills
- Time management
- Microsoft word
- English
- Phone Etiquette
- Stocking
- Quality Control
- Guest services
- Computer literacy
- Teamwork
- Clean driving record
- GPS and route planning
- Safe driving record
- Shopping orders
- Time management skills
- Safe driving
- Punctual and reliable
- Confidentiality
- Sorting
- HIPAA compliance
- Mail delivery
- Handling and sorting mail
- Data entry
- Record keeping
Timeline
Delivery Driver
Spark
03.2024 - Current
Volunteer Coordinator
Beauty 2 The Streetz
01.2024 - 02.2025
Mailroom Clerk
Geo Group Inc
02.2023 - 11.2025
Inbound Stower
Amazon Warehouse
01.2022 - 03.2024
Call Center Agent
Global Tekmed
01.2021 - 11.2021
Overnight Housekeeping
Fairfield Inn & Suites
03.2017 - 08.2019
Front Desk Receptionist
Total Experience Beauty Salon
05.2009 - 11.2014
High School Diploma -
Otay Ranch High School