Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Sales Associate
Menards
Brown Deer,
01.2024 - Current
Enhanced customer satisfaction by providing timely and accurate information on products and services
Provided company information and policies to customers upon inquiry and answered questions via phone or email
Increased customer satisfaction through proactive communication and problem and resolution
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Packaging Operator
Hellermanntyton
Milwaukee
12.2022 - 12.2023
Labeled, recorded, and inspected packaging to prepare for shipment or storage
Performed packaging tasks along side team to demonstrate proper methods according to labor plan and assigned tasks
Assisted with quality and production process improvements to support new packaging initiatives
Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
Machine Operator
Ritus Corporation
Milwaukee, WI
02.2021 - 01.2022
Followed detailed instructions to operate machines with accuracy and produce quality products.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Complied with company and OSHA safety rules and regulations
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Cashier
McDonald's
Brown Deer
08.2015 - 10.2018
Greeted customers with prompt and friendly service
Took accurate orders and input guests' choices into POS system
Handled cash with high skill and maintained accurate drawer counts with proper payment processing
Helped customers navigate menus and payment systems with calm and patient approach.
Welcomed customers and helped determine their needs.