Brite Washam
Portland,OR
Summary
Dedicated front desk receptionist with proven skills in billing accuracy, conflict resolution, and appointment scheduling. Committed to enhancing guest experiences through effective communication and problem-solving.
Overview
20
20
years of professional experience
Work History
Front Desk Receptionist
Ocean Front Motel
Seaside, Oregon
04.2012 - 11.2026
- Handled check-ins and check-outs, verifying billing accuracy to enhance guest satisfaction.
- Resolved guest complaints promptly to ensure satisfaction at the motel.
- Assisted guests with inquiries and provided local area information.
- Greeted customers warmly and made them feel welcome.
- Managed reservations in hotel management system, ensuring seamless guest experiences.
- Coordinated room assignments and housekeeping requests for smooth operations.
- Organized reception area to provide prompt attention to all guests, improving overall service quality.
Personal Assistant
Mike Occoner
Portland, Oregon
09.2006 - 03.2012
- Coordinated travel arrangements and itineraries for domestic and international trips, ensuring seamless travel experiences.
- Ran errands and managed daily tasks, allowing employer to prioritize strategic responsibilities.
- Provided personal support to the executive, including errand running and personal shopping.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Performed calendar management and scheduling of appointments for the executive.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Handled correspondence, including emails and phone calls, with professionalism.
- Organized meetings, prepared agendas, and documented minutes for future reference.
- Tracked deadlines and deliverables for projects, supporting timely completion and team alignment.
- Screened telephone calls and inquiries and directed as appropriate.
- Managed expense reports, including tracking receipts and processing reimbursements promptly.
Education
High School Diploma -
Seaside High
Seaside, OR06-1992
Skills
- Front desk operations
- Reservation management
- Billing accuracy
- Scheduling appointments
- Customer service
- Conflict resolution
Timeline
Front Desk Receptionist
Ocean Front Motel
04.2012 - 11.2026
Personal Assistant
Mike Occoner
09.2006 - 03.2012
High School Diploma -
Seaside High