Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Britley Beckford

Port St. Lucie,FL

Summary

A flexible customer service associate with experience in resolving conflict and customer assistance. Skilled in communication, multitasking, and organization. A strong individual with active listening skills, a friendly personality, and a hard-working attitude. A team player but a leader in times of distress.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

TJX Marshalls
Jensen Beach, Florida
05.2023 - Current
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Welcomed customers at the store entrance and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Guided customers in selecting products that met their needs, and enhanced overall shopping experience.
  • Maintained composure and utilized problem-solving and interpersonal skills to resolve customer conflicts effectively.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Executed price checks for merchandise accuracy and managed fitting room returns, ensuring store organization and efficiency.

Education

Bachelor of Science - Human Services

Indian River State College
Ft. Pierce, FL
05-2028

Associate of Arts - Psychology

Indian River State College
Ft. Pierce, FL
05-2025

Skills

  • Cash handling
  • Customer service
  • Organization
  • Multitasking
  • Analytical thinking
  • Flexible and adaptable
  • Dependable and responsible

Accomplishments

  • Honor Society, 2025
  • Honor Roll, 2024
  • Youth of the Year,2025

Timeline

Retail Sales Associate

TJX Marshalls
05.2023 - Current

Bachelor of Science - Human Services

Indian River State College

Associate of Arts - Psychology

Indian River State College
Britley Beckford