Britney Chau
Gautier,MS
Summary
Seeking a part-time role that will offer flexibility to accommodate my nursing school schedule. I am currently enrolled as a 4th-semester nursing student at the University of South Alabama, and I have a desire to gain practical experience and enhance clinical skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Holiday Inn Express Hotel
Biloxi, Mississippi
2022.05 - Current
- Handled check-in and check-out processes smoothly for guests.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Addressed guest complaints promptly, enhancing overall guest satisfaction.
- Organized reception area, ensuring efficient service and attention for all guests.
- Welcomed guests upon hotel arrival, setting a positive tone for their stay.
Education
Bachelor of Science - Nursing
University of South Alabama
Mobile, AL2026-12
Associate of Arts - Kinesiology
Mississippi Gulf Coast Community College
Gautier2024-05
High School Diploma -
Gautier High School
Mississippi2022-05
Skills
- Customer service
- Phone etiquette
- Customer assistance and interaction
- Multitasking and organization
- Work prioritization
- Time management
- Team collaboration
- Conflict resolution
- Critical thinking
- Medical terminology
- Fluent in English and Vietnamese
Certification
- Basic Life Support (BLS)
Timeline
Front Desk Receptionist
Holiday Inn Express Hotel
2022.05 - Current
Bachelor of Science - Nursing
University of South Alabama
Associate of Arts - Kinesiology
Mississippi Gulf Coast Community College
High School Diploma -
Gautier High School