Open To Work
Britney Phillips
Cabot,AR
Work Preference
Summary
Adaptable Front Office Assistant dedicated in seeking opportunities to enhance abilities while contributing to company growth. Focused on supporting team success and achieving positive results. Specializing in data entry, record management, organizational skills and customer service.
Overview
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Language
Work History
Front Office Assistant
RGB Appraisals
Cabot , AR
- Scheduled appointments for clients and staff members.
- Greeted customers and provided assistance with inquiries.
- Provided administrative support to management team when needed.
- Processed and filed paperwork, maintaining accurate and up-to-date records.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Performed data entry of clients information into computer systems.
- Maintained a clean front office environment including lobby area.
- Stocked inventory and ordered office supplies.
Server Trainer
On The Border
Sherwood , Arkansas
- Instructed new staff members on food handling procedures and service techniques.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Worked directly with servers for many shifts during training process.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Calculated charges, issued table checks, and collected payments from customers.
- Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
- Coached staff members on best practices for optimizing server performance levels.
- Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
Manager
The Hook Catfish Restaurant
Jacksonville, Arkansas
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Interviewed and hired qualified candidates to fill open positions.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests as well as making schedules.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees as well as new hires to meet job requirements for open positions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Evaluated individual and team performance. Identified opportunities for improvement.
Machine Operator
Remington Arms
North Little Rock, Arkansas
- Adjusted machine settings according to production requirements.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Troubleshoot malfunctions in equipment.
- Monitored and observed production line to watch for pile-ups and jams.
Delivery Driver
O'Reilly Auto Parts
Jacksonville , Arkansas
- Assisted warehouse personnel in packing orders when necessary.
- Communicated regularly with customers and management regarding any delays or issues encountered on routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Utilized street maps to plan and determine most efficient routes.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Reviewed and verified deliveries to insure accuracy.
- Transported and safely delivered items.
- Kept accurate logs of all deliveries and trips.
- Promoted positive customer service and resolved any issues with delivery.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Loaded and unloaded vehicles at distribution center and delivery address.
Medical Imaging Technologist
Rebsamen Hospital
Jacksonville , Arkansas
- Attended staff meetings providing new procedures or changes in existing policies.
- Reviewed patient medical records for accuracy prior to imaging procedure being performed.
- Instructed patients regarding proper positioning for optimal image acquisition during exam.
- Developed film using automatic processors or manual processing techniques when necessary.
- Provided patient care and education prior to, during and after imaging exams.
- Provided support services that included transport of patients and stocking supplies in treatment rooms.
- Maintained accurate records of all examinations conducted including patient information and results.
- Provided assistance with other areas within the department as needed such as clerical duties or data entry.
- Maintained a clean work environment by adhering to infection control standards.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Collected patients' medical histories and documented important information in medical records.
- Organized and filed medical records to ensure that it was kept confidential and updated with accurate results.
- Answering phones,as well as assisting doctors and radiologist when needed.
Education
High School Diploma -
Jacksonville High School
Jacksonville, AR05-2003
Undergrad Business And Marketing
Southern New Hampshire University
Manchester, NHSkills
- Appointment scheduling
- Data entry
- Customer service
- File organization
- Teamwork
- Scheduling and calendar management
- Organizational skills
- Reception duties
- Multitasking Abilities
- Administrative support
Languages
English
Professional
References
References available upon request.
Timeline
Front Office Assistant
RGB Appraisals
Server Trainer
On The Border
Manager
The Hook Catfish Restaurant
Machine Operator
Remington Arms
Delivery Driver
O'Reilly Auto Parts
Medical Imaging Technologist
Rebsamen Hospital
High School Diploma -
Jacksonville High School
Undergrad Business And Marketing
Southern New Hampshire University