Works well in customer service ares, and excel's working under pressure. I am good at keeping busy, and I am always willing to help others.
Overview
5
5
years of professional experience
Work History
Front Office Assistant
truetech automotive
Vancouver
01.2020 - Current
Participated in credit and collections activities.
Updated office calendars with new appointments and accommodated last-minute schedule changes.
Handled incoming calls and directed callers to appropriate department or employee.
Assisted front office staff by taking initiative to help upper management and coordinate events.
Stocked inventory and ordered office and kitchen supplies.
Handled email and mail correspondence, ensuring prompt and accurate information distribution.
Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
Dental Assistant
Pleasant Valley Pediatric Dentistry
Vancouver
05.2022 - 12.2024
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Selected and prepared tools used for procedures by sanitizing and arranging.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Prepared bills and completed insurance forms using system software.
Explained dental services and payment plans to help patients make informed decisions.
Documented patient records during procedures and added notes taken to treatment chart.