Proficient administrative professional with a strong background in medical billing and appointment scheduling. Committed to delivering efficient service and enhancing patient experiences through meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Front Office Assistant
MD Pediactrics
Flower Mound, Texas
05.2026 - Current
Greeted and assisted patients upon arrival, facilitating smooth check-in and enhancing overall patient experience.
Managed appointment scheduling and maintained patient records, ensuring accuracy and organization for optimal patient flow.
Answered phone calls and addressed inquiries professionally, enhancing patient satisfaction.
Processed payments from customers using cash, credit cards, or checks, contributing to accurate financial transactions and patient satisfaction.
Billing Coordinator
Texas Maxillofacial Surgery
Keller, Texas
07.2025 - 05.2026
Processed insurance claims daily using electronic billing software.
Collaborated with insurance companies to expedite claim approvals and payments.
Managed patient billing inquiries, resolving discrepancies to enhance patient satisfaction.
Conducted collections activities through outreach to patients regarding outstanding balances, improving recovery rates.
Scheduled patient appointments and procedures to ensure optimal workflow.
Executive Assistant
Fire Water Sprinkler Protection
Roanoke, Texas
04.2020 - 04.2025
Monitored incoming emails and responded promptly to inquiries, enhancing communication efficiency.
Answered multi-line phone system to support customer needs.
Assisted with payroll processing, ensuring accuracy and timely employee payments.
Reviewed time sheets for payroll compliance and accuracy.
Prepared and processed daily deposits for financial reporting.
Managed collections efforts, contributing to consistent cash flow and financial stability.
Created job numbers and job sheets using Microsoft Excel and Word, generating invoices via QuickBooks.
Dispatched technicians for service calls to optimize response times.