Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Nottingham

Monroe,GA

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering different types information and completing quick and efficient check-in or check-out services. Delivers dynamic service and fosters positive relationships with patients and coworkers.

Overview

5
5
years of professional experience

Work History

FRONT OFFICE ASSISTANT

PIEDMONT HEALTHCARE
11.2020 - Current
  • Greeted patients in a professional manner both in person and over the phone
  • Comforted patient's concerns throughout a global pandemic, efficiently utilized electronic scheduling programs to enter demographic/insurance information
  • Collected patient copays and any outstanding balances
  • Demonstrated capability to work in a busy, fast paced environment seeing up to 150 patients daily.

TEAM MEMBER

CHICK-FIL-A
05.2019 - 04.2020
  • Greeted customers as they entered the establishment
  • Accurately and efficiently took orders through an electronic machine
  • Delivered excellent customer service skills to customers to ensure a positive experience while visiting the store
  • Quickly prepared food and provided to customer.

INTERN

BRASELTON URGENT CARE
08.2019 - 03.2020
  • Observed both front and back clinical staff and assisted with triaging, charting, answering/screening phone calls, and registering patients using EMR systems
  • Consulted patient's chief complaint with provider and maintained a clean reception area for patients.

Education

Associate Degree in Nursing - Nursing

UNIVERSITY OF NORTH GEORGIA

HIGH SCHOOL DIPLOMA -

CHEORKEE BLUFF HIGH SCHOOL

Skills

  • Utilizing communication skills for smoother operations among staff, excellent customer service skills with patient interactions Great technological skills, able to adapt to different scheduling programs and projects an employer proposes
  • Data Entry
  • Insurance Verification
  • Appointment Scheduling
  • Utilization of EPIC

Timeline

FRONT OFFICE ASSISTANT

PIEDMONT HEALTHCARE
11.2020 - Current

INTERN

BRASELTON URGENT CARE
08.2019 - 03.2020

TEAM MEMBER

CHICK-FIL-A
05.2019 - 04.2020

Associate Degree in Nursing - Nursing

UNIVERSITY OF NORTH GEORGIA

HIGH SCHOOL DIPLOMA -

CHEORKEE BLUFF HIGH SCHOOL

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