Britney Ramirez
Hemet,California
Summary
Dynamic professional with experience as a Restaurant Hostess at Bigcheesepizza, excelling in customer service and strong multitasking abilities. Proven track record in conflict resolution and maintaining a welcoming atmosphere. Additionally, skilled in mechanical diagnostics and preventative maintenance, ensuring optimal vehicle performance. Committed to fostering teamwork and enhancing guest experiences. I also volunteered at a girls empowerment camp where I learned how to properly use power tools like a chainsaw and hydraulic rescue tools. we also learned the procedures of search and rescue, CPR/AED, and the proper ways to put out a fire with different types of extinguishers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Bigcheesepizza
Hemet, CA
03.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Mechanic
Niels Express Automotive
Alhambra, CA
09.2020 - 08.2022
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Education
High School Diploma -
Mt. San Jacinto College
San Jacinto, CA05-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Conflict resolution
- Coordinating tasks
Certification
- Food Handler Certification (FHC) - State Health Departments.
- California Driver's License
- SP2 automotive service safety certification
- SP2 pollution prevention certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Bigcheesepizza
03.2023 - Current
Mechanic
Niels Express Automotive
09.2020 - 08.2022
High School Diploma -
Mt. San Jacinto College