Britney Schuerger

• Assisted customers in selecting paint and products based on project needs and preferences.
• Maintained knowledge of product features and application techniques to provide accurate recommendations.
• Maintained calm demeanor and professionally managed issues in high volume locations.
• Trained new associates on store procedures, and customer service best practices.
• Received inventory for location, downstacked as necessary and moved product to sales floor.
• Developed strong customer rapport, leading to increased repeat business and referrals.
• Organized displays and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled all transactions efficiently, while adhering to company policies, ensuring accuracy in all financial exchanges.
• Handled returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked inventory control system at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• As a Keyholder I worked unsupervised most weekends. Reconciled cash and verified transaction accuracies. Pulled cash drawer and generated reports for delivery of daily deposits.

• Trained and mentored front end new personnel hired to fulfill various roles.
• Trained and mentored front end personnel in various roles to enhance skill sets and team integration.
• Coached employees on front end processes, fostering individual growth and team collaboration.

• Greeted customers, assisting with product questions and selections to enhance purchase experience.
• Greeted customers and helped with product questions, selections, and purchases.
• Monitored customers for security concerns, escalating issues to management to ensure store safety.
• Opened, shelved, and merchandised new products in organized displays to attract customers and promote sales.
• Monitored customers for signs of security concerns and escalated issues to management.

Provided daily assistance to my grandmother in her home

Provided personalized care and support to individuals with diverse needs, ensuring comfort and safety.

Assisted with daily living activities including meal preparation, hygiene, and medication management.

Developed effective communication strategies to understand and address client preferences and concerns.

• Operated cash register to record transactions accurately and efficiently.
• Created weekly sales displays featuring fresh merchandise to attract customer interest.
• Facilitated refunds and exchanges per company policy to ensure customer satisfaction.
• Acquired knowledge of various roles to provide timely support during peak periods.
• Learned duties for various positions and provided backup at key times.

• Updated pricing labels and signage to enhance visibility of short-term promotions and final clearances.
• Transported merchandise pallets to move in the warehouse.
• Managed timely and effective replacement of damaged or missing products.
• Welcomed customers upon entry to provide assistance and information. and directed to requested products.
• Greeted customers and directed to requested products.
• Transported merchandise pallets to move in warehouse.
• Marked stock with identification tags and labels to clearly indicate storage locations for efficient retrieval.
• Kept work areas neat, clean and free from debris.