Britni Henry
Wasilla,AK
Summary
Dynamic and driven Sales Representative with over 17 years of both sales and medical experience. Successful in exceeding sales quotas and fostering client relationships. Leveraging strong leadership and medical knowledge, excels in strategic business development and clinical procedures. Achieved significant contract expansions by mastering CRM systems and collaborative teamwork, showcasing exceptional organizational and problem-solving skills. Energetic and competitive offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
4
4
years of professional experience
Work History
Internal Medicine NCMA
Cottonwood Creek Clinic
01.2024 - Current
- Patient check-in, triage, vitals, administering oral medications, injections, collection of blood samples, and processing of specimens. Established strong rapport with patients and families through excellent communication skills and empathetic bedside manner.
- Improved patient outcomes by providing patient education, call backs, and timely results.
- Administered in house testing, ordered specialty testing, referrals, EKG's, X-Ray's, prior authorizations, and administrative duties.
- Served as a reliable resource for colleagues by providing clinical guidance and sharing expertise in internal medicine.
- Streamlined hospital workflows by assisting in daily rounds, efficiently presenting cases to physicians and ensuring proper documentation of patient needs.
- Optimized patient care by working closely with providers, other specialists, and supportive staff.
- Promoted preventive healthcare measures among patients through regular health screenings and lifestyle counseling.
- Highly efficient in multiple computer programs and EMR systems including NextGen, EClinical, Microsoft, Excel etc.
Travel NCMA
Life Scan Wellness Center
08.2022 - 09.2023
- Independently traveled throughout the state of Florida, California, Virginia, and Massachusetts to police stations and fire departments to assist in performing annual evaluations for first responders.
- Demonstrated expertise in performance of administering medical evaluations, safely and efficiently utilize medical equipment including EKG's, in house labs, and EMR systems.
- Coordinated and developed rapport with key company partnerships to ensure and maintain accurate supply orders, proper collection and drop off of specimens, and disposal of bio hazard waste materials in accordance with State and Federal regulations.
- Partnered with Battalion Chiefs within both the fire and police departments to ensure all expectations of the client was met. Created lasting relationships and expanded contracts, therefore consistently exceeding contract quota. Ultimately secured several new departments.
Medical Growth Consultant
ChenMedical Senior Healthcare
08.2020 - 09.2022
- Assisted seniors in finding quality healthcare options tailored to their personal needs. Provided patient education and promoted physical health opportunities to help maintain or improve overall health and well being of our clients.
- Traveled throughout territory to attend key customer meetings, close the deal, and generate new activity.
- Established standard contracts, proposal formats, and ROI calculator, focusing on solutions oriented new business development.
- Identified points of improvement within the team and assisted struggling sales reps. Proactively developed performance improvement and overall growth of the team by strategically targeting specific marketing events that would help to increase or exceed the team's quota. Enhanced communication among team members to foster collaborative and supportive work environment.
- Utilize customer relationship management (CRM) database to drive activity and manage personal sales pipeline and forecasts. Implement marketing plans and strategies in all vertical and horizontal market segments.
- Collaborate and work closely alongside Operations to ensure optimization, efficiency, and meeting budget goals. Act as a liaison between departments partnering with colleagues to drive new business opportunities and solve client issues and challenges.
- Responsible for obtaining new accounts as well as retaining current accounts.
- Increased profit margin by exceeding daily cold call and event quotas, strategically onboarding key accounts that make the most impact to the region and ensuring consistency in achieving corporate goals.
Education
Nationally Certified Medical Assistant
Career Academy
Anchorage, AK04.2007
Skills
- Strong communication skills
- Leadership abilities including independently running a home business by creating and coordinating schedules keeping accurate documentation, meeting/exceeding sales quotas, and providing required reports efficiently as well as punctually
- Organizational skills, problem solving, and team building
- Highly educated and proficient with medical terminology and medical knowledge in a variety of medical specialties
- Clinical procedure: staple and suture removal, venipuncture, lab processing, wound care, sterile procedure, administering oral and injectable medications, dialysis, medical equipment knowledge, and providing a wide range of other clinical applications
- Excels in building and fostering relationships with patients, providers, and collaborating with potential client's
- Driven to succeed and highly competitive with self to consistently exceed personal goals, company standards, surpass quotas, and improve overall success of the team
Timeline
Internal Medicine NCMA
Cottonwood Creek Clinic
01.2024 - Current
Travel NCMA
Life Scan Wellness Center
08.2022 - 09.2023
Medical Growth Consultant
ChenMedical Senior Healthcare
08.2020 - 09.2022
Nationally Certified Medical Assistant
Career Academy