Fedricka Hobbs
Nesbit,MS
Summary
Dynamic leader with a proven track record at Compassus, adept in product marketing and fostering team collaboration. Excelled in enhancing market share and customer service, achieving significant sales targets. Skilled in data analytics and effective communication, consistently mentor teams towards exceeding business goals while maintaining a focus on strategic client relationships and operational excellence.
Overview
16
16
years of professional experience
Work History
Area Market Executive
Compassus
02.2019 - Current
- Conducted comprehensive market research to identify emerging trends and capitalize on new business opportunities.
- Mentored junior team members, cultivating their professional development as well as contributing to overall team success.
- Exceeded sales targets consistently by providing exceptional customer service and tailored solutions to our referral sources.
- Increased market share by developing and implementing targeted marketing strategies.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Hospice Care Consultant
Compassus
03.2016 - 02.2019
- Developed strong relationships with healthcare providers, increasing referral rates for hospice services.
- Educated families on hospice services and provided emotional support throughout the entire process.
- Streamlined hospice admission processes, reducing wait times and increasing patient comfort during transitions.
- Collaborated with community organizations to promote awareness of hospice benefits and services offered.
- Served as a liaison between patients, families, physicians, and other healthcare professionals involved in the provision of hospice services.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Business Development Consultant
Southern Care Hospice
03.2015 - 03.2016
- Negotiated contracts and closed sales with new and existing clients.
- Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Admission Coordinator
Perry County Nursing Center
10.2014 - 05.2015
- Handled inquiries from prospective patients to provide detailed information regarding admissions process.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Managed admissions processes, promptly collecting and processing necessary documents.
- Participated in the development and review of Care Plan.
Medical Records Assistant
Compassus
01.2014 - 10.2014
- Posted medical records promptly upon accurate assembly and analysis.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Coordinated intake admissions and discharge procedures
Assistant Preschool Director
West Point Preschool
10.2012 - 10.2013
- Managed substitute teacher scheduling, ensuring seamless instruction continuity during faculty absences.
- Assisted in recruitment efforts, interviewing potential candidates and evaluating their qualifications to meet the needs of the preschool program effectively.
- Enhanced parent-teacher communication by implementing a monthly newsletter and organizing regular meetings.
- Coordinated with external agencies to ensure compliance with state licensing regulations and maintain an exemplary safety record.
- Created a welcoming environment for prospective families by conducting informative tours of the preschool facility.
Commercial Lines Assistant Account Manager
Hancock Insurance Agency
01.2009 - 07.2012
- Anticipated clients' needs by staying in touch on regular basis.
- Developed customized solutions for clients by thoroughly understanding their unique needs and priorities.
- Provided exceptional customer service through regular communication with clients regarding their account status.
- Assisted in marketing new and renewal business
- Managed client relationships, resulting in increased retention and loyalty.
Education
BBA - Business Management
University of Southern Mississippi
Hattiesburg, MS05-2008
Associate of Science - Computer Science
Northeast Mississippi Community College
Booneville, MS05-2001
Skills
- Product marketing
- Sales management
- Data Analytics
- Customer Service
- Problem-Solving
- Team Leadership
- Team Collaboration
- Effective Communication
Timeline
Area Market Executive
Compassus
02.2019 - Current
Hospice Care Consultant
Compassus
03.2016 - 02.2019
Business Development Consultant
Southern Care Hospice
03.2015 - 03.2016
Admission Coordinator
Perry County Nursing Center
10.2014 - 05.2015
Medical Records Assistant
Compassus
01.2014 - 10.2014
Assistant Preschool Director
West Point Preschool
10.2012 - 10.2013
Commercial Lines Assistant Account Manager
Hancock Insurance Agency
01.2009 - 07.2012
BBA - Business Management
University of Southern Mississippi
Associate of Science - Computer Science
Northeast Mississippi Community College
Similar Profiles
Lisa GravesLisa Graves
Hospice Social Worker Intern at CompassusHospice Social Worker Intern at Compassus
ANESHA WALKERANESHA WALKER
Intake Coordinator at CompassusIntake Coordinator at Compassus
Dawn J. JamesDawn J. James
Telehealth Coordinator at COMPASSUSTelehealth Coordinator at COMPASSUS