BRITNIE HASSEN
Toledo
Summary
Proactive billing coordinator skilled in training new staff and fostering a collaborative environment. Proven ability to maintain accurate records and analyze accounts to ensure timely payments, driving overall financial performance.
Overview
9
9
years of professional experience
Work History
Senior Billing Coordinator
T&J ROOTER SERVICE INC.
Toledo
06.2018 - Current
- Managed billing processes for residential and commercial plumbing services.
- Coordinated invoicing and payment processing for service agreements.
- Maintained accurate records of customer accounts and payment histories.
- Assisted customers with billing inquiries and payment arrangements.
- Collaborated with field teams to verify service completion details.
- Streamlined billing procedures to enhance operational efficiency.
- Trained new staff on billing systems and customer service protocols.
- Analyzed customer accounts to identify any past due amounts or outstanding balances.
BARTENDER
DAVE AND BUSTERS
Toledo
11.2016 - 06.2018
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area throughout the shift.
- Provided excellent customer service by engaging with patrons and addressing needs.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Handled cash transactions accurately, ensuring proper change for customers.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
BBA - Accounting And Finance
Colorado Technical University
Colorado Springs, CO05-2014
Skills
- Payment processing
- Billing software
- Invoice management
- Customer invoicing
- Record keeping
- Effective communication
- Team leadership
Timeline
Senior Billing Coordinator
T&J ROOTER SERVICE INC.
06.2018 - Current
BARTENDER
DAVE AND BUSTERS
11.2016 - 06.2018
BBA - Accounting And Finance
Colorado Technical University
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