Brittainy Bond
Spring,TX
Summary
Goal-driven Sales professional bringing 15 years of strategic business growth in multiple industries. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement. A very customer-oriented, strategic-thinking sales professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
10
10
years of professional experience
Work History
Sales Account Executive
Pink Energy
The Woodlands, TX
05.2021 - 06.2023
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends in solar.
- Developed and implemented new sales strategies to provide efficient products to new customers.
- Prospected for new business using databases and other strategies to generate sales.
- Performed sales consultations and educated clients on products and services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Appropriately prepare and involve necessary agency team members for all Client presentations. Prepared agendas and sets up meetings with Clients.
- Increased company sales by 10%
Sales Manager
The Go Solutions
Houston, TX
08.2020 - 05.2021
- Managed over 50 customer calls per day.
- Identified customer needs to deliver relevant products.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Retention/Sales Representative Manager
ATT
Southfield, MI
03.2016 - 07.2020
- Daily duties were to retain customers by providing solutions to their problems, product knowledge, and ensuring all customer needs were met.
- As manager, I trained my peers to assist difficult customers with providing integrity and excellent customer service.
- Met with clients, delivered presentations, and provided product knowledge.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Improved overall customer purchasing experiences to promote steady revenue.
- Presented products and services to prospective and existing customers to meet client needs.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organized promotional events and interacted with community to increase sales volume.
Retention Representative
Comcast
08.2013 - 03.2016
- Managed over 75 calls per day.
- Analyzed customer feedback and developed new techniques to ensure customer retention.
- Performed customer negotiations to reach fair conclusion for both business and customer.
- Upsold products and services to address customer needs and maximize sales.
- Improved service quality and increased sales by developing strong knowledge of company's products and services.
Education
Associate of Arts - Communications/Business Administration
Western Michigan University
Kalamazoo, MI05.2010
Skills
- Networking Events
- Rapport and Relationship Building
- Sales Presentations
- Telecommunication skills
- Customer Retention
- Leadership
- Problem-solving
- Time Management
- Product and Service Management
- Verbal and Written Communication
- Active-listening
- Excellent Computer Skills
- Marketing
- Complex Project Negotiations
- Salesforce Software
- Microsoft Office
Timeline
Sales Account Executive
Pink Energy
05.2021 - 06.2023
Sales Manager
The Go Solutions
08.2020 - 05.2021
Retention/Sales Representative Manager
ATT
03.2016 - 07.2020
Retention Representative
Comcast
08.2013 - 03.2016
Associate of Arts - Communications/Business Administration
Western Michigan University