Brittany Adkins
Largo,FL
Summary
Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Sculleys Seafood Reastraunt
11.2021 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Brown Boxer
02.2020 - 11.2021
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Checked guests' identification before serving alcoholic beverages.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Bachelor of Arts - Sociology
University of South Florida
Tampa, FL05-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- High volume dining
- Suggestive selling
- Allergy awareness
Timeline
Server
Sculleys Seafood Reastraunt
11.2021 - 10.2024
Server
Brown Boxer
02.2020 - 11.2021
Bachelor of Arts - Sociology
University of South Florida
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