Brittany Allen
Newberry,FL
Summary
Driven by a results-focused approach, I exceeded sales goals by a notable percentage at Spectrum, showcasing my proficiency in inbound sales and customer relationship building. As a self-motivated individual with a background in high-volume call centers, I excel in teamwork, effective communication, and problem-solving, ensuring top-notch customer service and satisfaction.
Overview
9
9
years of professional experience
Work History
Inbound Sales Representative
Spectrum
Mililani Town, HI
09.2021 - Current
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Increased product knowledge through continuous training, resulting in improved sales performance.
- Responded to customers within required turnaround times.
- Documented details of calls and customer interactions.
- Exceeded productivity targets and sales goals by Number%.
- Boosted customer satisfaction by addressing and resolving inbound sales inquiries promptly and professionally.
- Coordinated with other departments such as marketing or product development when necessary – sharing valuable customer feedback and contributing to the continuous improvement of our offerings.
Family Childcare Provider
Fort Drum
Fort Dix, Nj
01.2016 - 01.2021
- Organized field trips to enhance learning experiences outside the home setting, exposing children to different environments and cultures.
- Improved cognitive abilities in children through age-appropriate educational games and puzzles.
- Implemented positive discipline strategies to address behavioral issues effectively while maintaining a respectful atmosphere.
- Continuously updated professional knowledge by attending workshops, conferences, and other training opportunities to stay current on childcare best practices and industry trends.
- Managed daily operations of a licensed home childcare facility, ensuring compliance with state regulations and safety standards.
- Promoted physical health and activity with daily outdoor playtime, exercise routines, and organized sports.
Lularoe
Self
Fort Dix, NJ
01.2017 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
Diploma -
Williston High School
Williston Fl05.2007
Skills
- Inbound sales
- High-volume call centers
- Goal-Oriented
- Customer Relationship Building
- Knowledgebase software
- Payment posting understanding
- Teamwork and Collaboration
- Customer Service
- Time Management
- Problem-solving abilities
- Effective Communication
Timeline
Inbound Sales Representative
Spectrum
09.2021 - Current
Lularoe
Self
01.2017 - 01.2019
Family Childcare Provider
Fort Drum
01.2016 - 01.2021
Diploma -
Williston High School