Brittany Anderson
Edgewater Park,NJ
Summary
Hardworking job seeker for an entry level human resource job with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
6
6
years of professional experience
Work History
Server
Prospector's Steakhouse & Saloon
08.2022 - 02.2024
- Customer service
- Opening/closing shifts
- Inventoried materials and prepped for the day.
Salon Manager
Salon at Marc Stephens
11.2017 - 09.2023
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies
- Trained and mentored team members to achieve optimal performance and meet challenging business targets
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Addressed customer concerns according to service standards
- Scheduled employees and made sure all shifts had adequate coverage
- Onboarded new employees
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator
- Assisted with human resources duties such as recruitment, interviewing, orientation, and employee records management.
Store Manager
CVS
04.2022 - 07.2022
- Opened store to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies
- Balance on hands (BOH) weekly, including inventory
- Shift scheduling for employees
- Managed customer feedback/addressed complaints
- Quick Picks and Cycle Counts
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
MBA - Human Resources -
Wilmington University
New Castle, DE08.2025
Bachelor of Business Administration -
Wilmington University
New Castle, DE05.2021
BS - Administration & Management -
Rowan College At Burlington County
01.2021
High School Diploma -
Burlington City High School
01.2015
Skills
- Complaint Resolution
- Exceptional customer service
- Team Collaboration
- Employee Training
- Effective Multitasking
- Inventory
- Recruitment and Hiring
- Time Management
Timeline
Server
Prospector's Steakhouse & Saloon
08.2022 - 02.2024
Store Manager
CVS
04.2022 - 07.2022
Salon Manager
Salon at Marc Stephens
11.2017 - 09.2023
MBA - Human Resources -
Wilmington University
Bachelor of Business Administration -
Wilmington University
BS - Administration & Management -
Rowan College At Burlington County
High School Diploma -
Burlington City High School
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