Brittany Anderson
Edgewater Park,NJ
Summary
Results-driven customer service professional with strong analytical, communication, and teamwork skills. Proven track record of quickly adapting to new environments while contributing to team success. Committed to continuous learning and growth, enhancing organizational effectiveness with a positive attitude and dedication.
Overview
7
7
years of professional experience
Work History
Server
Prospector's Steakhouse & Saloon
08.2022 - Current
- Delivered exceptional customer support.
- Managed opening and closing tasks.
- Organized inventory to support daily tasks.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Salon Manager
Salon at Marc Stephens
Moorestown, NJ
11.2017 - 09.2023
- Organized essential tools and completed financial preparations before salon opened.
- Trained 20 individuals to maximize performance in demanding environments.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Resolved customer issues in line with company guidelines.
- Coordinated employee schedules to ensure adequate shift coverage.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Assisted with human resources duties such as recruitment, interviewing, orientation, and employee records management.
Store Manager
CVS
Mount Laurel, NJ
04.2022 - 07.2022
- Opened store to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies
- Balance on hands (BOH) weekly, including inventory
- Shift scheduling for 20 employees
- Handled customer feedback and resolved complaints efficiently.
- Ensured a clean and safe setting for both customers and staff.
- Facilitated recruitment and onboarding processes for new staff members.
- Enhanced customer satisfaction by staff training in service and product knowledge.
Education
MBA - Human Resources -
Wilmington University
New Castle, DE08.2025
Bachelor of Business Administration -
Wilmington University
New Castle, DE05.2021
Associate of Science -
Rowan College At Burlington County
Mount Laurel, NJ05.2019
High School Diploma -
Burlington City High School
Burlington City, NJ06.2015
Skills
- Complaint Resolution
- Exceptional customer service
- Collaborative teamwork
- Effective multitasking
- Time Management
- Payroll Administration
- Strong communication skills
- Dedicated work ethic
- Expertise in Microsoft Office applications
- Critical Thinking
Timeline
Server
Prospector's Steakhouse & Saloon
08.2022 - Current
Store Manager
CVS
04.2022 - 07.2022
Salon Manager
Salon at Marc Stephens
11.2017 - 09.2023
MBA - Human Resources -
Wilmington University
Bachelor of Business Administration -
Wilmington University
Associate of Science -
Rowan College At Burlington County
High School Diploma -
Burlington City High School
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