Brittany Ballentine
Memphis,Tn
Summary
To obtain a responsible position with a progressive organization that would utilize my skills and allow opportunities for advancement.
Professional Clerical Specialist with solid track record of delivering efficient administrative support and maintaining high standards. Known for strong organizational skills, attention to detail, and ability to streamline office operations. Highly effective in team collaboration and adaptable to changing needs, with focus on achieving results. Strong skills in document management, data entry, and customer service enhance overall productivity and ensure smooth workflow.
Overview
10
10
years of professional experience
Work History
Admissions Representative
Baptist Memorial Hospital- Remote
Memphis, TN
03.2025 - Current
- Register patients for admission and outpatient services remotely
- Verify insurance and demographic information accurately
- Maintain detailed records using Epic electronic health system
- Provide excellent customer service to patients and families
- Coordinate with clinical and administrative teams to support smooth workflows
Clerical Specialist
Shelby County Government
Memphis, TN
07.2022 - 03.2025
- Performed various entry-level clerical and administrative duties under general supervision.
- Works in Immunization Program and participate in community outreach/vaccination events
- Receives vendor requests and coordinate events via Redcap
- Prepares encounters and claims through coding and billing via PTBMIS database and EHR system
- Assists in areas of administrative work including data entry
Health Investigator
Shelby County Government
11.2020 - 06.2022
- Duties included making outbound calls contacting anyone diagnosed with Covid-19 to determine exposure, symptoms, and make sure cases were in compliance with quarantine and isolation guidelines
Customer Service Representative
Connexion Point
08.2015 - 12.2015
- Register patients for admission and outpatient services remotely
- Verify insurance and demographic information accurately
- Maintain detailed records using Epic electronic health system
- Provide excellent customer service to patients and families
- Coordinate with clinical and administrative teams to support smooth workflows
Education
No Degree - Business Administration And Management
Strayer University
01.2020
Certificate - Dental Assisiting
Academy For Dental Assistant
Houston, TX09-2016
High School -
Whitehaven High School
Memphis, TN01.2011
Skills
- Scheduling appointments
- Filing systems
- Typing speed
- Document management
- Billing
- Critical Thinking
- Team player
- Customer Service
- Call Center Representative
Timeline
Admissions Representative
Baptist Memorial Hospital- Remote
03.2025 - Current
Clerical Specialist
Shelby County Government
07.2022 - 03.2025
Health Investigator
Shelby County Government
11.2020 - 06.2022
Customer Service Representative
Connexion Point
08.2015 - 12.2015
No Degree - Business Administration And Management
Strayer University
Certificate - Dental Assisiting
Academy For Dental Assistant
High School -
Whitehaven High School