Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Barnett

Grand Rapids

Summary

Adaptable sales associate known for exceptional customer service and teamwork. Experienced in training staff and managing cash transactions, committed to enhancing customer satisfaction and driving sales success.

Overview

9
9
years of professional experience

Work History

Sales Associate

Macy's
Grandville, MI
10.2021 - 03.2026
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained visual merchandising standards to ensure appealing store presentation.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
  • Collaborated with team members to meet daily sales goals and improve customer service.
  • Trained new associates on store policies, procedures, and customer engagement strategies.
  • Conducted inventory management tasks, including stock replenishment and organization of merchandise displays.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Fast Food Cashier

McDonald's
Grand Rapids, MI
06.2018 - 05.2019
  • Processed customer orders efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Assisted in training new cashiers on register operations and customer interaction protocols.

Restaurant Hostess

84th Street Pub & Grille
Byron Center, MI
03.2017 - 03.2018
  • Managed guest reservations and seating arrangements to optimize flow and enhance customer experience.
  • Provided exceptional customer service by welcoming guests and addressing inquiries promptly.
  • Coordinated with kitchen staff to ensure timely communication of wait times and special requests.
  • Trained new host staff on operational procedures and customer interaction standards.
  • Maintained cleanliness and organization of front-of-house areas to create a welcoming atmosphere.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

High School Diploma -

Easy Kentwood High School
Kentwood, MI

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Cash handling
  • Outgoing personality
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Upselling
  • Sales training

Timeline

Sales Associate

Macy's
10.2021 - 03.2026

Fast Food Cashier

McDonald's
06.2018 - 05.2019

Restaurant Hostess

84th Street Pub & Grille
03.2017 - 03.2018

High School Diploma -

Easy Kentwood High School