Brittany Bennett
Tacoma,WA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my cash handling expertise and empathetic customer service at Safeway to significantly improve transaction efficiency. My background includes mastering POS systems and providing emotional support, showcasing a blend of technical proficiency and soft skills critical for dynamic work environments.
Overview
12
12
years of professional experience
Work History
Cashier
Safeway
Puyallup, WA
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
Assembly Line Production Worker
Aeortek
North Bend, WA
06.2017 - Current
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Assisted quality assurance by inspecting items and removing defective parts.
Picker/Warehouse Packer
Amazon
Kent, WA
03.2020 - 09.2021
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
Game Operator
Funtastic Carnival
Puyallup, WA
09.2016 - 09.2016
- Collaborated with other team members to improve overall game quality and functionality.
- Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
- Educated players on game mechanics, helping them fully enjoy their gaming experience.
- Resolved player complaints, fostering a positive gaming environment for all users.
- Streamlined communication between players and support staff for quicker issue resolution.
- Increased customer satisfaction by providing timely and professional assistance to players.
Private Nanny
Self Employed
Tacoma, WA
08.2012 - 03.2016
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Education
High School Diploma -
Puyallup High School
Puyallup, WA06.2012
Skills
- Customer Service
- Customer Assistance
- Patience and Empathy
- Written and verbal communication
- Basic Math Competence
- Product restocking
- Conflict Resolution
- Refunds and exchanges
- Cash handling and management
- Cash Register Operation
- Emotional Support
- Toddler care experience
Timeline
Cashier
Safeway
09.2021 - Current
Picker/Warehouse Packer
Amazon
03.2020 - 09.2021
Assembly Line Production Worker
Aeortek
06.2017 - Current
Game Operator
Funtastic Carnival
09.2016 - 09.2016
Private Nanny
Self Employed
08.2012 - 03.2016
High School Diploma -
Puyallup High School