Brittany Blythe
Hampton,VA
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Longhorn Steakhouse
05.2023 - 07.2025
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Assisted in training new staff on restaurant procedures and menu offerings to enhance team efficiency.
- Managed multiple tables effectively, prioritizing tasks to maintain service flow during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
Server
419 West Restaurant
03.2020 - 12.2022
- Resolved guest complaints promptly, maintaining high standards of service and customer loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Upsold menu items and promotions, contributing to increased sales revenue for the restaurant.
- Monitored inventory levels, assisting in stock management to reduce waste and optimize resources.
Agent Services Representative
State Farm
04.2021 - 04.2022
- Led agent onboarding processes, enhancing training efficiency and effectiveness.
- Streamlined communication between agents and corporate departments, fostering collaboration.
- Mentored new representatives, promoting best practices and knowledge sharing.
- Coordinated with cross-functional teams to resolve agent inquiries promptly.
- Developed resource materials to support agents in policy understanding and compliance.
- Facilitated workshops on product updates, ensuring agents remained informed and competitive.
- Provided accurate information by utilizing proper systems, department tools and product brochures.
Education
High School Diploma -
Lee High School
Ben Hur, VASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Quality control
- Task prioritization
- Multitasking and organization
- Positive and professional
- Excellent communication
Timeline
Server
Longhorn Steakhouse
05.2023 - 07.2025
Agent Services Representative
State Farm
04.2021 - 04.2022
Server
419 West Restaurant
03.2020 - 12.2022
High School Diploma -
Lee High School