Brittany Brown
Milwaukee,WI
Summary
Accomplished Pharmacy Technician with a proven track record at Health Direct Pharmacy, enhancing workflow and ensuring medication accuracy. Skilled in inventory control and dispensing accuracy, I excel in team collaboration and confidentiality. Demonstrated ability to improve patient satisfaction and streamline pharmacy operations, embodying efficiency and reliability.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Health Direct Pharmacy
05.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Pharmacy Technician
CVS Pharmacy
03.2021 - 04.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- POS register trained and closing audits
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Retail Supervisor
Walmart
10.2016 - 02.2022
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
Education
High School Diploma -
Riverside University High School
Milwaukee, WI06.2015
Pharmacy Technician
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2021
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Medication Dispensing
- Patient confidentiality
- Task Delegation
- Inventory Control
- Staff Training and Development
- Customer Service Management
- Store Organization
Timeline
Pharmacy Technician
Health Direct Pharmacy
05.2024 - Current
Pharmacy Technician
CVS Pharmacy
03.2021 - 04.2024
Retail Supervisor
Walmart
10.2016 - 02.2022
High School Diploma -
Riverside University High School
Pharmacy Technician
Ultimate Medical Academy - Clearwater
Similar Profiles
Paul EmeryPaul Emery
Overnight Pharmacist at Health Direct PharmacyOvernight Pharmacist at Health Direct Pharmacy
Lejla BecirevicLejla Becirevic
Pharmacy Technician at Health Direct PharmacyPharmacy Technician at Health Direct Pharmacy
Malissa GarriottMalissa Garriott
Pharmacy Technician at Health Direct PharmacyPharmacy Technician at Health Direct Pharmacy