Brittany Brown
Millington,Tennessee
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. I have 14+ years of customer service experience, but i am ready to get out of the hair industry and begin a new career in another industry. I am a quick learner, and always eager to learn new skills and new idustries.
Overview
19
19
years of professional experience
Work History
Hairstylist
SportClips Haircuts
12.2023 - Current
- Provided exceptional haircuts and grooming services in a fast-paced environment.
- Consulted with clients to determine desired hairstyle and preferences.
- Maintained cleanliness and organization of workstations and tools.
- Assisted in inventory management, ensuring adequate supplies for services.
- Stayed updated on current trends and techniques in hairstyling.
- Developed positive relationships with clients, enhancing customer loyalty.
- Collaborated with team members to ensure efficient service delivery.
- Adapted quickly to new products and techniques for improved service quality.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist
Fantastic Sams Cut & Color
06.2017 - 12.2023
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
Hairstylist
Fantastic Sams Cut & Color
03.2014 - 06.2017
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Hairstylist
Supercuts Hair Salons
01.2012 - 03.2014
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Court Runner
Midsouth Subpoena Service
06.2007 - 01.2012
- Delivered legal documents to courts and law offices efficiently and accurately.
- Coordinated with clients to ensure timely service of subpoenas and other legal notices.
- Maintained accurate logs of deliveries, improving tracking processes for documentation.
- Assisted in training new team members on delivery protocols and operational procedures.
- Developed strong relationships with court personnel for improved communication and cooperation.
- Reduced errors in submitted documents through meticulous proofreading and attention to detail, leading to fewer delays in processing times.
- Enhanced communication with legal offices by developing strong relationships and maintaining open lines of communication with courthouse personnel.
Education
Bachelor of Science - Nursing
University of Memphis
Memphis, TN05-2028
Cosmetology -
Plaza Beauty School
Memphis, TN07-2011
High School Diploma -
Millington Central High School
Millington, Tn05-2010
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- Customer education
- Outstanding client retention
- Business management
Timeline
Hairstylist
SportClips Haircuts
12.2023 - Current
Hairstylist
Fantastic Sams Cut & Color
06.2017 - 12.2023
Hairstylist
Fantastic Sams Cut & Color
03.2014 - 06.2017
Hairstylist
Supercuts Hair Salons
01.2012 - 03.2014
Court Runner
Midsouth Subpoena Service
06.2007 - 01.2012
Bachelor of Science - Nursing
University of Memphis
Cosmetology -
Plaza Beauty School
High School Diploma -
Millington Central High School