Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Campbell

Antlers,OK

Summary

Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues.

Overview

5
5
years of professional experience

Work History

Players' Club Supervisor

Choctaw Casino
03.2024 - Current
  • Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
  • Efficiently managed accurate money transfers and protected transactions with standardized procedures.
  • Trained, supervised and evaluated workers.
  • Performed paperwork required for monetary transactions.

Cage/Vault Supervisor

Choctaw Casino
09.2019 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Associate of Science - Criminal Justice

Eastern Oklahoma State College
Wilburton, OK
08.2026

High School Diploma -

Moyers High School
Moyers, OK
05.2006

Skills

  • Guest Relations
  • Upselling strategies
  • Team motivation
  • Operations Management
  • Employee Scheduling
  • Workflow Coordination

Timeline

Players' Club Supervisor

Choctaw Casino
03.2024 - Current

Cage/Vault Supervisor

Choctaw Casino
09.2019 - 11.2023

Associate of Science - Criminal Justice

Eastern Oklahoma State College

High School Diploma -

Moyers High School

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Brittany Campbell